Shipping policy
Order Fulfillment Time
Orders are typically produced and dispatched within 4–5 business days after payment is received.
Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Costs
Shipping costs depend on the size, weight, and destination country of the order.
The exact price is calculated and shown at checkout.
Shipping Methods
Within Lithuania, we ship via Venipak courier service.
To other European Union countries, orders are delivered through trusted international courier partners.
Shipping Locations
We currently ship only within the European Union.
If you are located outside the EU and would like to place an order, please contact us to discuss individual shipping options.
Order Tracking
Once your order is dispatched, you will receive an email confirmation with a tracking number.
You can use it to follow your shipment’s progress.
Delivery Timeframes
Delivery time depends on the destination country and the selected shipping method:
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Lithuania: 1–2 business days after production
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Other EU countries: 3–7 business days after production
These timeframes are estimates — actual delivery times may vary.
Customs and Import Fees
The customer is responsible for any customs duties or import fees in their country.
We are not liable for delivery delays caused by customs procedures.
Order Status
If you have any questions regarding your order or delivery, please contact us at info@teplep.com.