White Balance - Round Aluminum

1. What kind of artworks do you sell?

We offer a unique collection of modern artworks created using advanced AI technology. Each piece is one-of-a-kind and printed on aluminum for a sleek, contemporary look that enhances any space.

2. Why choose aluminum prints?

Aluminum prints offer vibrant colors, sharp details, and a glossy finish that make the artwork stand out. The material also provides a modern, durable alternative to traditional canvas or paper prints, perfect for those looking for a sophisticated and clean aesthetic.

3. Are aluminum prints durable?

While aluminum prints are known for their high-quality finish and durability, they do require careful handling.

4. How should I care for my aluminum print?

To keep your aluminum print looking its best:

Avoid exposure to extreme temperatures: Do not leave the print under intense heat, such as a car on a hot day if it is wrapped in a protective film.
Handle with care: Aluminum prints can be scratched or dented, so always handle them gently and avoid contact with sharp objects.
Cleaning: Use a soft, dry microfiber cloth to clean your print. Do not use cleaning solutions, or abrasive materials, as they can damage the surface.
5. Can I hang my aluminum print outdoors?

Yes, our aluminium prints are weather-resistant for both indoor and outdoor use.

6. What sizes are available?

We offer a variety of sizes to suit different spaces, from small pieces to large statement works. Custom sizing is also available upon request to fit your specific needs.

7. How is the artwork mounted?

Your aluminum print comes with included 3M double-sided adhesive hook and loop tape. Attach the tape to the corners on the back of the print, and then peel off the second side of the tape. Press the print firmly against the wall and hold for about a minute to ensure it adheres properly. Before applying, make sure to clean the wall surface to remove any dust. Alternatively, you can have the aluminum print framed at a framing shop and hang it in the traditional way.

8. Can I customize the artwork?

No, our artworks can’t be customized. But we can offer a personalised print. Contact us with your idea.

9. What is the production and shipping time?

Once your order is placed, it typically takes 3-10 business days to produce your custom aluminum print. Shipping times will vary based on your location, but we aim to deliver your artwork within 14 days of your order.

10. Do you ship internationally?

Yes, we offer international shipping. Please note that shipping costs and delivery times will vary depending on your location.

11. What is your return policy?

We want you to be completely satisfied with your purchase. If your print arrives damaged or if you are not happy with it for any reason, please contact us within 30 days of receiving your order. We will arrange for a return or exchange, depending on the situation. However, please note that returns may not be accepted if the print is damaged due to improper handling or exposure to heat after delivery.


12. What payment methods do you accept?

We accept all major credit cards, PayPal, and Shopify Payments. Your payment information is secure and encrypted for your protection.

13. Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. If you are interested in purchasing multiple pieces, please contact us for a custom quote.

14. How do I contact customer support?

You can reach our customer support team by emailing info@teplep.com or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.

15. Do you offer gift cards?

Yes, we offer digital gift cards that can be purchased in various amounts. These make an excellent gift for art lovers and are delivered directly via email.