Astronaut & Balloons

1. What kind of artworks do you sell?

We specialize in modern artworks generated using advanced AI technology. Each piece is a unique creation that blends creativity and technology, making it a perfect addition to contemporary spaces.

2. How are the artworks printed?

Our artworks are printed using a state-of-the-art printing device known for its exceptional color accuracy and detail.

3. What sizes are available?

We offer a wide range of sizes, from small prints to extra-large pieces up to 3 meters in width or height. This allows you to find the perfect fit for your space, whether it’s a cozy corner or a large feature wall.

4. What materials are used for printing?

Our artworks are printed on high-quality canvas, providing a durable and vibrant finish. The canvas is stretched over a wooden frame, ready for hanging or bigger sizes rolled and packed in tube or long box.

5. Can I customize the size of the print?

Yes, we offer custom sizing options. If you have a specific size in mind, please contact us with your requirements, and we’ll work with you to create a piece that fits your space perfectly.

6. How do I care for my canvas print?

To maintain the vibrant look of your canvas print, avoid exposing it to direct sunlight for prolonged periods. Dust gently with a soft, dry cloth. Avoid using water or cleaning agents.

7. Do you offer framing options?

Currently, our canvas prints come ready to hang with a gallery wrap around the edges. However, if you prefer a framed look, you can easily have them framed at a local shop or through a framing service.

8. How long does shipping take?

Once your order is placed, it typically takes 3-10 business days to process and ship your canvas print. Shipping times may vary depending on your location, but we aim to deliver within 7-16 days of your order.

9. Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times will vary based on your location. During checkout, you’ll be provided with an estimated delivery time and cost.

10. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your print, please contact us within 14 days of receiving your order, and we will assist you with a return or exchange. Please note that custom-sized prints may not be eligible for returns unless there is a defect or damage.

12. What payment methods do you accept?

We accept all major credit cards. Your payment information is secure and encrypted for your protection.

13. Is there a discount for bulk orders?

Yes, we offer discounts for bulk orders. If you are interested in purchasing multiple prints for a large space or project, please contact us for a custom quote.

14. How do I contact customer support?

You can reach our customer support team by emailing info@teplep.com or by using the contact form on our website. We strive to respond to all inquiries within 24 hours.