1. What kind of artworks do you sell?
We specialize in modern artworks generated using advanced AI technology. Each piece is a unique creation that blends creativity and technology, making it a perfect addition to contemporary spaces.
2. How are the artworks printed?
Our artworks are printed using a state-of-the-art printing device known for its exceptional color accuracy and detail.
3. What sizes are available?
We offer a wide range of sizes, up to a maximum of 140×300 cm, so you can find the perfect fit for your space — from a cozy corner to a large feature wall.
4. What materials are used for printing?
Our artworks are printed on high-quality canvas, providing a durable and vibrant finish. The canvas is stretched over a wooden frame for smaller sizes; larger sizes are rolled and packed in a tube or long box.
5. Can I customize the size of the print?
Yes, we offer custom sizing options up to our maximum size of 140×300 cm. If you have a specific size in mind, contact us with your requirements and we'll help create a piece that fits your space perfectly.
6. How do I care for my canvas print?
To maintain the vibrant look of your canvas print, avoid exposing it to direct sunlight for prolonged periods. Dust it gently with a soft, dry cloth. Avoid using water or cleaning agents.
7. Do you offer framing options?
Our canvas prints come ready to hang with a gallery wrap around the edges. If you prefer a framed look, you can have them framed at a local shop or through a framing service.
8. How long does production and shipping take?
Production typically takes 4–7 business days. Delivery within Lithuania takes 1–2 business days and is free. For the European Union, delivery can take up to 14 days; free EU shipping applies to standard sizes (approximately up to 100×120 cm) — larger canvases may require Large Parcel Shipping, which can carry an additional charge.
9. Do you ship internationally?
Yes, we ship to all European Union countries. Delivery times and any additional shipping costs depend on the size of your order and your location, as described above.
10. What is your return policy?
As a standard catalogue product, your order is covered by the statutory 14-day right of withdrawal: if you change your mind, contact us within 14 days of receiving your print and we'll arrange a return, in line with our Refund & Return Policy. If you choose a custom size for this artwork, that version is treated as a personalized product and is not eligible for a change-of-mind return — however, a damaged, defective, or incorrect print always remains covered under our Refund & Return Policy, regardless of size.
11. What payment methods do you accept?
We accept all major credit cards. Your payment information is secure and encrypted for your protection.
12. Is there a discount for bulk orders?
Yes, we offer discounts for bulk orders. If you are interested in purchasing multiple prints for a large space or project, please contact us for a custom quote.
13. How do I contact customer support?
You can reach our customer support team by emailing info@teplep.com or by using the contact form on our website. We strive to respond to all inquiries within 24 hours.
