1. What material is the artwork printed on?
The artwork is printed on high-quality natural canvas, stretched over a sturdy wooden stretcher frame.
2. Does the canvas arrive ready to hang?
Yes, the canvas print arrives stretched on a wooden stretcher frame and ready to hang.
3. What sizes are available?
Available sizes are listed on each product page. We offer both smaller formats and extra-large canvas prints.
4. Can I order a custom size?
Yes. If you don't find a suitable size among the options, contact us — we'll assess whether we can produce the artwork in your preferred dimensions.
5. Can you produce a canvas larger than 3 metres?
Yes, we can produce canvas prints larger than 3 metres. For available dimensions, pricing and other details, please contact us at info@teplep.com.
6. How are very large artworks delivered?
Large formats are delivered by private courier for €45 per order. Pickup in Vilnius is free. We recommend contacting us before ordering to check delivery options for your specific size.
7. Can the artwork's colours differ from what I see on screen?
Yes, slight colour variations are possible due to differences between phone, computer and other screen settings.
8. How should I care for my canvas print?
We recommend gently dusting it with a soft, dry cloth. Avoid water or chemical cleaning agents, and avoid prolonged direct sunlight.
9. How long does production take?
Production of a canvas print typically takes 4–5 working days. Production begins once payment is received.
10. How long does delivery in Lithuania take?
Delivery in Lithuania typically takes 1–2 working days after production; standard sizes are delivered free of charge.
11. Do you deliver to other European countries?
Yes, we also ship to other European countries. Delivery takes 3–7 business days after production. For large formats, delivery options and pricing depend on the artwork's size.
12. How is the artwork packaged?
Every artwork is securely packaged and protected during transport. Packaging is chosen based on the artwork's size to ensure the best possible protection during delivery.
13. What should I do if I can't find the right size or have other questions?
Contact us at info@teplep.com or via the contact form. We'll help you choose the right size and answer any questions about your order.
14. How are artworks delivered?
Standard-sized artworks are delivered free of charge within Lithuania.
Large-format aluminium artworks (from 180 cm) and canvas artworks (when the longest side exceeds 230 cm) are delivered by a dedicated private courier.
Because of their size and the higher risk of damage in transit, we choose a safer, individual delivery.
Special delivery costs €45 per order.
Pickup in Vilnius is free. These sizes are not delivered to other EU countries.
