Pink Stripes - Neon Canvas

1. What kind of artworks do you sell?

We offer a collection of modern, AI-generated artworks printed on canvas using neon inks that glow vividly under UV light. Each piece is unique, combining cutting-edge technology and creativity to bring dynamic, glowing art into your space.

2. How do the neon inks work?

The neon inks used in our prints are specially formulated to glow under UV light. When exposed to a UV, the inks emit a bright, fluorescent glow, adding an extra dimension to the artwork and creating a captivating visual effect.

3. What sizes are available?

Our prints are available in a variety of sizes, ranging from small pieces to extra-large prints up to 2 meters in width or height. This allows you to choose a size that perfectly complements your space, whether it’s a small nook or a large feature wall.

4. What materials are used for the prints?

The artworks are printed on high-quality canvas that enhances the neon inks' vibrancy and glow effect. The canvas is stretched over a sturdy wooden frame, ready for easy hanging.

5. How are the prints produced?

We use the advanced Nyala 4 printer to produce our artworks, ensuring exceptional color accuracy, detail, and print quality even the very big sizes. This printer allows us to capture the intricate details of AI-generated designs and the vividness of neon inks.

6. How do I care for my canvas print?

To maintain the quality and glow of your neon artwork:
* Avoid direct sunlight exposure: Prolonged exposure to direct sunlight can cause colors to fade over time.
* Clean gently: Use a soft, dry cloth to dust the canvas. Avoid using water or cleaning agents.
* Avoid moisture and humidity: Keep the print away from damp areas to prevent damage to the canvas.

7. Do the prints glow in the dark without UV light?

No, the neon inks are designed to glow specifically under UV. They do not glow in total darkness without a UV light source, but the colours are very bright and looks amazing without UV light also.

8. Can I customize the artwork?

While each piece is generated by AI and unique, we can offer customization options such as size, or adding specific design elements. Contact us to discuss your customization needs!

9. Are the prints safe for indoor use?

Yes, the prints and neon inks are safe for indoor use. They do not emit any harmful chemicals or fumes and are suitable for home, office, or public spaces.

10. What is the production and shipping time?

It typically takes 7-10 business days to produce your custom neon canvas print. Shipping times vary based on your location, but we aim to deliver within 14 days of your order.

11. Do you ship internationally?

For know our store ship only to European Union & USA . We can offer international shipping to other countries, contact us for shipping costs and delivery times. An estimated delivery cost will be provided at checkout.

12. What is your return policy?

We want you to love your new artwork! If for any reason you are not satisfied with your print, please contact us within 14 days of receiving your order. We will arrange for a return or exchange. Please note that custom-sized or personalized prints may not be eligible for return unless there is a defect or damage.

13. How do I preview the artwork before it’s printed?

Upon request, we can provide a digital preview of the artwork, allowing you to review the design and see how it will look before it is printed on canvas.

14. What payment methods do you accept?

We accept all major credit cards. Your payment information is securely processed and encrypted for your protection.

15. Do you offer discounts for bulk orders?

Yes, we provide discounts for bulk purchases. Please contact us for a custom quote if you plan to buy multiple pieces or are ordering for a commercial space.

16. How do I contact customer support?

You can reach our customer support team by emailing info@teplep.com or using the contact form on our website. We aim to respond to all inquiries within 24 hours.

17. Do you offer gift cards?

Yes, we offer digital gift cards in various amounts, perfect for art lovers. The gift cards are delivered via email and can be used to purchase any item in our store.